Regulator of Social Housing Tenant Satisfaction Measures Training

Or how to collect & analyse customer satisfaction without infringing data protection law & the rights of customers

Date: Wednesday 28th September 2022

Time: 10am to 12.30pm

Place: Online – live & interactive

Who is it for?

For Data Protection Officers (DPOs), Data Protection Teams, Governance Managers, Compliance Teams, Customer Insight Managers, Data Analysts, and anyone else involved in gathering and analysing customer feedback for the new Regulator of Social Housing Tenant Satisfaction Measures.

Designed for those working in Social Housing.

Price: £200+VAT per organisation (up to 3 people). Extra delegates can attend for £85+VAT.

What does it include?

  • Lots of clear & practical advice to explain the legal framework that the RSH TSM system sits in, with regard to the processing of customer data, and how to navigate the legal requirements.
  • live and interactive 2.5 hour training session;
  • copy of the slides;
  • additional guidance notes;
  • information on reducing risk;
  • a feeling of calm!

 

To secure your spaces, simply click the link below and pay by credit/debit card, or click the second link below to reserve spaces if you’re not able to pay online.