Specialists in Data Protection for Housing Associations

Built on years of experience in social housing, we understand the specific data challenges and risks you face as a provider of rental and shared ownership homes.

We provide specialist resources, templates and training designed for housing associations.

To find out how we can help you to build customer and colleague trust, and fulfil your social purpose, click on the headings below.

Join the Hive!

A safe space for social housing DPOs to share knowledge (& rant) in a FREE, monthly, online get-together. Click the link to book your space.

Join the Buzz!

With a wider remit, the Buzz welcomes everyone with an interest in data in social housing or similar sectors.  Also FREE! Click the link to book your space.

Why choose us to help you build trust and achieve your purpose?

Simply put, we know social housing: Our housing association templates, tools and training are especially designed for social housing providers, based on years of experience of working in and with the sector.

Our director, Clare Paterson, has over 20 years of experience in quality assurance and risk management, including around ten years specialising in data protection and 12 years in a large housing association. And every member of the CPDP team has a background in social housing too.

Clare launched CP Data Protection to offer accessible, real-world advice and training that supports rather than scares you, and is especially passionate about helping HAs fulfil their social purpose. 

Clare Paterson

What do people say?

“Clare is friendly, professional and flexible. She applies her expert knowledge to provide practical examples that you can apply to your working day. Nothing is too much or too big of a question, I can’t think of a time I asked Clare a question that she didn’t know the answer to. I always come away from a conversation with Clare with a clear answer and never left confused. It’s been an absolute pleasure working with Clare for the past 3 years and hope there are many more to come.

I first met Clare when she provided training to my colleagues and I at a previous organisation, I came away thinking what an interesting subject Data Protection is. I think that shows how amazing her training style truly is – not many people come out of a Data Protection Training session and decide that’s the career path they want to take! I love Clare’s approach to training, it’s not death by PowerPoint; she takes the time to talk things through and always applies examples specific to the audience’s job role.”

Laura - Orbit

“Clare’s warm and friendly approach encourages other colleagues and teams to interact to a greater extent on the topics of Information Governance, which in return improves the overall service quality and compliance levels for the organisation.  I am confident Clare’s skills and abilities would be of huge benefit to any organisation looking to improve their Information Governance posture and maturity levels.”

Chris - IT Service Match

“I worked with Clare whilst she put into place a comprehensive GDPR training and policy refresh for my organisation. Clare is organised, reliable and knowledgeable. Her presentations and policy work are excellent quality and she brings a warm and professional manner to all her work. Clare is generous with her time and knowledge and is a pleasure to work with – I highly recommend her.”

Naomi - JWA

When EDI meets privacy

With National Inclusion Week 2022 coming to a close, what will your organisation continue to do to support inclusion in the workplace? Thoughts often turn to workshops, diversity champions, EDI statistics (Equality, Diversity & Inclusion), and so on. These require...

Social Housing Providers: Are you ready for the RSH TSM data collection?

The Regulator of Social Housing (RSH) recently published the final list of Tenant Satisfaction Measures (TSM) questions, that social housing providers have until April 2023 to get ready to start collecting data for - just over 6 months. I can imagine the stress and/or...

Why Data Purpose is Crucial – guest slot on “Get Data Done” on YouTube

Our Director & Consultant, Clare Paterson, was thrilled recently to be asked to join Phil Husbands of Truly Intelligent Business on their YouTube channel, Let's Get Data Done, to talk about why data purpose is crucial. After talking about why it's crucial for...

Customer insight in social housing: How to repurpose data safely & lawfully.

Customer insight Customer insight in the social housing sector is a key aim amongst many housing associations; we want to better understand our customers and better serve them. However, in a recent discussion about repurposing and combining data in the social housing...

Domestic CCTV and social housing tenants

There is (understandably!) a lot of confusion around the use of domestic CCTV, including the cameras fitted in 'Ring' doorbells and similar systems, especially when those cameras are used by social landlord tenants, which can be compounded when the footage is used as...

Data Quality; how to ensure your data is good quality (1 min. video)

In under 60 secs we identify the 3 pillars of good quality data, to support your decision making and help you fulfil your organisation's purpose.

How to respond to SARs (& make SARs less stressful)

If you're anything like me, when I was working in-house doing Data Protection at a large Housing Association, you let out a sigh whenever a Subject Access Request (or SAR) hits your desk. Especially if it's taken a number of days, or even weeks, to get to you, leaving...

How to identify process-based risks in your DPIA; a checklist

In the last article about Data Protection Impact Assessments (DPIAs), we explored three techniques to help identify the ways people could be impacted by your planned processing, as part of the risk assessment part of a DPIA. In this article we'll look at the...

Data Protection Day – what’s it all about?

So every 28th January is Data Protection Day...but you would be forgiven for thinking "So what?" "What is 'Data Protection Day'?" Or "What is 'Privacy Day'?" as it's sometimes known. And "why is it important?" If you don't consider yourself as being in the data...

What is a DPIA? (Data Protection Impact Assessment)

Did you receive a text recently, apparently from the NHS, telling you that all adults need to receive the Covid booster? You might assume all the data related issues were worked through before the text was sent, perhaps in a Data Protection Impact Assessment (DPIA)....