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DSARs: how we can help

Whether you’re an old hand or completely new to Data Subject Access Requests, there will be something for you here – because we do DSARs a little differently at CP Data Protection!

Why trust us to help with your DSARs?

Our approach is based on hard-won knowledge from years of hands-on experience of SARs (Subject Access Requests – as we called them pre-GDPR) starting when a black pen and a photocopier were the tools of the trade. (Yes, I’m old. ~ Clare)

So, how do we approach DSARs differently? And just how different are we talking here? It’s nothing crazy, promise, but it does require a shift in approach for some people. It’s worth it though.

Our advice on DSARs provides tips and tools you can use to make DSARs less stressful, but with better outcomes all around, all explained in a clear and practical way, with a friendly and relaxed approach.

Clare Paterson launched CP Data Protection to provide accessible, real-world advice and support, that reassures rather than scares you. We are especially passionate about helping values-led organisations fulfil their purpose and build trust with customers and other stakeholders.

DSAR SOS: Immediate initial advice

When a Data Subject Access Request (DSAR) has just landed on your desk,our DSAR SOS service is the best way to get clear and practical advice, that will set you up for success and with less headaches, for a flat fee of £195 + VAT. Complex DSARs are our speciality, and we’ve seen most things you can think of…

Every single client that has reached out for a DSAR SOS session is visibly more relaxed after talking it through, and tells us how reassured and confident they now feel – it’s a great result for us, our clients, and their data subjects. Win, win, win!

We approach DSARs differently at CP Data Protection, in a way that improves outcomes for both the requestor and respondent, while taking up less time and resources. It works best if you apply the advice at the earliest point in the DSAR process, though, so don’t wait until you’re up against the deadline!

If you can’t find an available time soon enough, drop us a line – Clare@cpdataprotection.com or Sue@cpdataprotection.com – and we will juggle things around to fit you in, as it’s important to start off with clarity and an action plan.

Please note CP Data Protection cannot review any documents before the call and the information given will be based on our understanding of the situation as you explain it to us.

DSARs Online Toolkit

Whether or not you use our DSAR SOS service – above – you can get instant access to our DSARs online toolkit, which makes DSARs go much smoother with a quick-start guide, detailed instructions, a checklist, a template procedure, and template letters.

The Data Subject Access Requests (DSARs) Toolkit will help you streamline your DSARs process, and spend a lot less time and worry getting the response right.

The result is an easier and quicker DSAR response, which is more likely to include the information the requestor needs and is entitled too. All while making it easier for the data protection team to handle? Yes!

It might sound too good to be true, and you may even be surprised at some of the advice, but it is built on years of experience and doing DSARs in ways that didn’t always work, before this toolkit was developed.

So if you want to respond to DSARs lawfully, but with less stress and less time investment than you might have got used to, purchase the Toolkit, filled with clear and practical advice, plus the tools you need to put it into practice immediately.

The DSARs Practical Toolkit contains:

  • Welcome video
  • DSARs Quick Start Guide
  • DSARs Handbook with clear and easy-to-follow advice on scope, searching, redacting, and more
  • Template DSAR acknowledgement letter/email
  • Template DSAR colleague cooperation request letter/email
  • Template DSAR response letter/email
  • Template DSARs Procedure, and
  • DSARs Checklist.

DSARs Done-with-you Service

We know how time-consuming DSARs can be, time that you often don’t have to spare. But we can help you with the heavy-lifting too! In our initial discussion – a DSAR SOS session as above – we’ll discuss the best strategy to identify, find, and gather the relevant information, and once you’ve got at least the first batch of information available, we can work on the reviewing and the redaction, while you continue the searches, and so on.

We can also draft communications with the requestor, their representative, and the ICO if it comes to that (sometimes people make complaints even when the DSAR response is absolutely fine.)

Costs vary depending on the complexity of the DSAR, but we can adapt based on your budget and be flexible in terms of timescales.

NEW: Free DSARs mini-course

Simply submit your details here (or click the button below) to join the FREE Clear & Practical mini-course on DSARs (Data Subject Access Requests). You’ll receive 5 emails over 5 days plus access to a recorded Q&A session, filled with tips and recommendations to help you stay cool, calm and confident when responding to DSARs.

CP Data Protection will use your details to send you the DSARs mini-course materials and follow up, as well as other relevant news related to our offers. We won’t spam you and you can unsubscribe at any time.

Join the DiSH Membership

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For continuous support, on all data-related topics, including resources, chat forum and monthly live Q&As, join the DiSH membership.

Especially for those working in and with the social housing sector, the membership is full of value for everyone who cares as much about being purpose-driven as being data-driven.

Read more here.

Feedback from our training attendees

“Emily was incredibly entertaining and she presented the subject [of mastering data retention] in a way that kept me engaged for the whole time.” ~ Data Protection Officer

“I first met Clare when she provided training at a previous organisation, I came away thinking what an interesting subject Data Protection is. I think that shows how amazing her training style truly is – not many people come out of a DP Training session and decide that’s the career path they want to take!” ~ Data Protection Officer

“Just want to say how helpful this was with regards to DPDI and ATIS, it is going to help us plan better and have more accurate timescales. Looking forward to future sessions.” ~ Lyndsey Marron, Thirteen