Category Projects

Data Protection Update 2023 – For Social Housing & similar sectors

2023 Data Protection update for social housing and similar sectors

Our Director and Consultant, Clare Paterson, gives an update on her view of data protection and how it is looking at the beginning of 2023: “In housing in particular, but this happens in just about every sector that I’ve worked…

Supporting colleagues through menopause while respecting their privacy

Text reads "how to support menopausal colleagues by a perimenopausal 40-something"

More organisations are talking about supporting colleagues through menopause, which I believe is mostly a positive move, but I am worried that some of the support will inadvertently lead to privacy breaches, which I’ll explain below. So I pulled together…

Customer insight in social housing: How to repurpose data safely & lawfully.

Open laptop on a desk with the word Insight on the screen, to indicate the drive to obtain customer insight in social housing by repurposing data which could be unlawful

Customer insight Customer insight in the social housing sector is a key aim amongst many housing associations; we want to better understand our customers and better serve them. However, in a recent discussion about repurposing and combining data in the…