Where to start? Our Director, Clare Paterson, was invited to speak on a panel at the Housing Community Summit 2025 on the topic of “AI ethics”. It was a great opportunity to get the conversation going, and here Clare shares…
Right now, across the UK social housing sector, a troubling pattern is emerging; the over-collection and under-use of Equality, Diversity, and Inclusion (EDI) data. Tenants are being asked to hand over intimate details – ethnicity, religion, sexual orientation, gender identity,…
This is an abridged extract from our Director, Clare Paterson’s, book, “A Practical Guide to Data Protection in Social Housing”, published by Law Brief Publishing Ltd (see details at the end): “The term ‘data protection’ doesn’t do itself justice, because…
Our Director and Consultant, Clare Paterson, gives an update on her view of data protection and how it is looking at the beginning of 2023: “In housing in particular, but this happens in just about every sector that I’ve worked…
Data protection law is often viewed as a necessary evil, and a lot of ‘red tape’. But this doesn’t mean that data protection officers (DPOs) and other professionals in the field of data protection should be seen in the same…
More organisations are talking about supporting colleagues through menopause, which I believe is mostly a positive move, but I am worried that some of the support will inadvertently lead to privacy breaches, which I’ll explain below. So I pulled together…
When faced with a project, policy or even just a task, how can you check if it’s truly worthwhile doing? If it’s going to support you to achieve your purpose and goals, while living your values? Projects that appear to…
With National Inclusion Week 2022 coming to a close, what will your organisation continue to do to support inclusion in the workplace? Thoughts often turn to workshops, diversity champions, EDI statistics (Equality, Diversity & Inclusion), and so on. These require…
The Regulator of Social Housing (RSH) recently published the final list of Tenant Satisfaction Measures (TSM) questions, that social housing providers have until April 2023 to get ready to start collecting data for – just over 6 months. I can imagine…
Our Director & Consultant, Clare Paterson, was thrilled recently to be asked to join Phil Husbands of Truly Intelligent Business on their YouTube channel, Let’s Get Data Done, to talk about why data purpose is crucial. After talking about why…
