Right now, across the UK social housing sector, a troubling pattern is emerging; the over-collection and under-use of Equality, Diversity, and Inclusion (EDI) data. Tenants are being asked to hand over intimate details – ethnicity, religion, sexual orientation, gender identity,…
While it’s always encouraging to see the social housing sector embrace data protection, it’s disheartening to see the image used on an article in Social Housing magazine on Data Protection Day 2025 is the same old padlock, and – more…
The local authority has requested named and detailed support plans for all residents, plus details of all interactions between the staff and the victims of abuse. Details that would disclose highly sensitive information, and special categories of personal data, about women and children who may well be living in fear for their lives...
It really is starting to feel like I've wandered into a dystopian film or novel where privacy and data protection have no meaning, and hardly anyone but me gives a damn.
I believe the Hive Live is such a fantastic event, because for me (and others) it aligns so well with my own purpose. I'll be surrounded by people who inspire me, and I love being around, and every session will include actionable insights, that help to solve problems, not cause more.
Originally published on the Anthony Collins website on Wednesday 14 October 2020 Sorry, what? Why on earth is our director, Clare Paterson, quoting 19th-century poetry in an article about Data Protection and Subject Access Requests (SARs)? Here she explains the similarities…
This is an abridged extract from our Director, Clare Paterson’s, book, “A Practical Guide to Data Protection in Social Housing”, published by Law Brief Publishing Ltd (see details at the end): “The term ‘data protection’ doesn’t do itself justice, because…
Abraham Maslow died 73 years ago, in June 1950. But his most famous work lives on, in the shape of that well-known triangle or pyramid; Maslow’s Hierarchy of Needs. “The idea is that individuals’ most basic needs must be met…
Digital Transformation can improve customer experience, reduce costs, and drive sustainable growth. Many housing providers are embarking on transformation projects, and this is likely to increase following the release of the Better Social Housing Review Report, and more recently the…
Our Director and Consultant, Clare Paterson, gives an update on her view of data protection and how it is looking at the beginning of 2023: “In housing in particular, but this happens in just about every sector that I’ve worked…
