If you’re anything like me, when I was working in-house doing Data Protection at a large Housing Association, you let out a sigh whenever a Subject Access Request (or SAR) hits your desk. Especially if it’s taken a number of days, or even weeks, to get to...
Are your Board Members or Trustees doing any of these 3 things with their emails, which are a risk to both your resources and relationships? 1. Using their personal or day-job email addresses for board related work. What’s the risk? If the external email...
The main points of this post are available in a video – click here to view the 4 minute email marketing video. With literally thousands of customer email addresses at their fingertips, it’s easy for housing providers to think that a quick email to everyone about...
The Regulator of Social Housing (RSH) recently published the final list of Tenant Satisfaction Measures (TSM) questions, that social housing providers have until April 2023 to get ready to start collecting data for – just over 6 months. I can imagine the stress and/or excitement that providers might be feeling about the TSM, and the challenges […]
Our Director & Consultant, Clare Paterson, was thrilled recently to be asked to join Phil Husbands of Truly Intelligent Business on their YouTube channel, Let’s Get Data Done, to talk about why data purpose is crucial. After talking about why it’s crucial for organisations to understand their “data purpose”, or the jobs your data is […]
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