More organisations are talking about supporting colleagues through menopause, which I believe is mostly a positive move, but I am worried that some of the support will inadvertently lead to privacy breaches, which I’ll explain below. So I pulled together…
Customer insight Customer insight in the social housing sector is a key aim amongst many housing associations; we want to better understand our customers and better serve them. However, in a recent discussion about repurposing and combining data in the…
Are your Board Members or Trustees doing any of these 3 things with their emails, which are a risk to both your resources and relationships? 1. Using their personal or day-job email addresses for board related work. What’s the risk?…
Terrible Software Contracts This is a topic I’ve touched on in my last two blog posts, but as I keep seeing more terrible* contracts from software firms, I wanted to write in more detail about how to manage data protection…
