Right now, across the UK social housing sector, a troubling pattern is emerging; the over-collection and under-use of Equality, Diversity, and Inclusion (EDI) data. Tenants are being asked to hand over intimate details – ethnicity, religion, sexual orientation, gender identity,…
In the Social Housing sector, we know that ineffective Knowledge & Information Management (KIM) and data management are leading to customer complaints and service failures. Which means we – quite rightly – are seeing social landlords turn their focus to…
While it’s always encouraging to see the social housing sector embrace data protection, it’s disheartening to see the image used on an article in Social Housing magazine on Data Protection Day 2025 is the same old padlock, and – more…
The local authority has requested named and detailed support plans for all residents, plus details of all interactions between the staff and the victims of abuse. Details that would disclose highly sensitive information, and special categories of personal data, about women and children who may well be living in fear for their lives...
It really is starting to feel like I've wandered into a dystopian film or novel where privacy and data protection have no meaning, and hardly anyone but me gives a damn.
The National Housing Federation (NHF) recently released a proposal about the types of data they believe landlords would find useful to collect about their residents. The web page is here, and the link at the bottom allow NHF members to…
With all the news about the PSNI data breach this week, I was reminded of something that happened many years ago, when I worked in-house at a housing association; an executive director emailed me about a news story and asked…
