Category Data Governance

Data Protection Update 2023 – For Social Housing & similar sectors

2023 Data Protection update for social housing and similar sectors

Our Director and Consultant, Clare Paterson, gives an update on her view of data protection and how it is looking at the beginning of 2023: “In housing in particular, but this happens in just about every sector that I’ve worked…

[Video] How to support colleagues through menopause, while respecting their privacy

Picture of Clare Paterson, looking straight into the camera and smiling, a white woman in her 40s, with shoulder length curly brown hair, wearing glasses, wearing a black top and chunky silver necklace.

Hitting perimenopause in my early 40s, with young children, has been a shock to my system! In this video I share some ideas I’ve gathered from my research into supporting menopause, added to my data protection expertise, to highlight some…

Customer insight in social housing: How to repurpose data safely & lawfully.

Open laptop on a desk with the word Insight on the screen, to indicate the drive to obtain customer insight in social housing by repurposing data which could be unlawful

Customer insight Customer insight in the social housing sector is a key aim amongst many housing associations; we want to better understand our customers and better serve them. However, in a recent discussion about repurposing and combining data in the…