Our Director and Consultant, Clare Paterson, gives an update on her view of data protection and how it is looking at the beginning of 2023: “In housing in particular, but this happens in just about every sector that I’ve worked…
Data protection law is often viewed as a necessary evil, and a lot of ‘red tape’. But this doesn’t mean that data protection officers (DPOs) and other professionals in the field of data protection should be seen in the same…
Hitting perimenopause in my early 40s, with young children, has been a shock to my system! In this video I share some ideas I’ve gathered from my research into supporting menopause, added to my data protection expertise, to highlight some…
When faced with a project, policy or even just a task, how can you check if it’s truly worthwhile doing? If it’s going to support you to achieve your purpose and goals, while living your values? Projects that appear to…
The Regulator of Social Housing (RSH) recently published the final list of Tenant Satisfaction Measures (TSM) questions, that social housing providers have until April 2023 to get ready to start collecting data for – just over 6 months. I can imagine…
Our Director & Consultant, Clare Paterson, was thrilled recently to be asked to join Phil Husbands of Truly Intelligent Business on their YouTube channel, Let’s Get Data Done, to talk about why data purpose is crucial. After talking about why…
Customer insight Customer insight in the social housing sector is a key aim amongst many housing associations; we want to better understand our customers and better serve them. However, in a recent discussion about repurposing and combining data in the…
In under 60 secs we identify the 3 pillars of good quality data, to support your decision making and help you fulfil your organisation’s purpose.
If you’re anything like me, when I was working in-house doing Data Protection at a large Housing Association, you let out a sigh whenever a Subject Access Request (or SAR) hits your desk. Especially if it’s taken a number of…
In the last article about Data Protection Impact Assessments (DPIAs), we explored three techniques to help identify the ways people could be impacted by your planned processing, as part of the risk assessment part of a DPIA. In this article…
