Category Breaches

Customer insight in social housing: How to repurpose data safely & lawfully.

Open laptop on a desk with the word Insight on the screen, to indicate the drive to obtain customer insight in social housing by repurposing data which could be unlawful

Customer insight Customer insight in the social housing sector is a key aim amongst many housing associations; we want to better understand our customers and better serve them. However, in a recent discussion about repurposing and combining data in the…