Abraham Maslow died 73 years ago today, on 8th June 1950. But his most famous work lives on, in the shape of that well-known triangle or pyramid; Maslow’s Hierarchy of Needs. “The idea is that individuals’ most basic needs must…
It was an honour and a real pleasure to speak at the IRMS Conference 2023 about how good records management can help organisations recover from cyber-attacks, and help prevent them too. The presentation was something new that I tried out;…
Digital Transformation can improve customer experience, reduce costs, and drive sustainable growth. Many housing providers are embarking on transformation projects, and this is likely to increase following the release of the Better Social Housing Review Report, and more recently the…
Our Director and Consultant, Clare Paterson, gives an update on her view of data protection and how it is looking at the beginning of 2023: “In housing in particular, but this happens in just about every sector that I’ve worked…
Data protection law is often viewed as a necessary evil, and a lot of ‘red tape’. But this doesn’t mean that data protection officers (DPOs) and other professionals in the field of data protection should be seen in the same…
More organisations are talking about supporting colleagues through menopause, which I believe is mostly a positive move, but I am worried that some of the support will inadvertently lead to privacy breaches, which I’ll explain below. So I pulled together…
Hitting perimenopause in my early 40s, with young children, has been a shock to my system! In this video I share some ideas I’ve gathered from my research into supporting menopause, added to my data protection expertise, to highlight some…
When faced with a project, policy or even just a task, how can you check if it’s truly worthwhile doing? If it’s going to support you to achieve your purpose and goals, while living your values? Projects that appear to…
With National Inclusion Week 2022 coming to a close, what will your organisation continue to do to support inclusion in the workplace? Thoughts often turn to workshops, diversity champions, EDI statistics (Equality, Diversity & Inclusion), and so on. These require…
The Regulator of Social Housing (RSH) recently published the final list of Tenant Satisfaction Measures (TSM) questions, that social housing providers have until April 2023 to get ready to start collecting data for – just over 6 months. I can imagine…
